Introduction and Scope

This Privacy Policy outlines how Polished Concrete Designs ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit our website or use our services. This policy applies to all users of our services and our website polishedconcretedesigns.co.uk.

Information Collection Practices

We may collect personal information from you in various ways, including when you:

• Visit our website
• Fill out a contact form
• Request a quote
• Subscribe to our newsletter

The types of personal information we may collect include:

• Name
• Email address
• Phone number
• Address
• Any other information you provide us voluntarily

How Data is Used and Processed

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Communicate with you, including sending you updates and promotional materials
• Respond to your inquiries and support needs
• Fulfill any legal obligations

Data Security Measures

We prioritize the security of your personal information. We implement various technical and organizational measures to protect your data from unauthorized access, use, alteration, or disclosure. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Restricted access to personal information

While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure.

User Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request to correct any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
• Objection: You can object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information below.

Third-Party Services and Cookies

We may use third-party services and cookies to enhance your experience on our website. Cookies are small files that are stored on your device that help us improve site functionality, analyze site usage, and personalize content. You can choose to accept or decline cookies through your browser settings.

We may also engage third-party service providers to assist us in operating our website and conducting our business, who may have access to your personal information only to perform these tasks on our behalf.

How to Contact Us for Privacy Inquiries

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

• Privacy Email: privacy@polishedconcretedesigns.co.uk
• Phone: +44 20 7946 0950
• Mailing Address: 67 Carrington Road, Unit 4, London, W5 2AA, United Kingdom

Last Updated

This Privacy Policy was last updated on April 2, 2026.

For California Residents (CPRA)

To exercise CPRA rights, contact privacy@polishedconcretedesigns.co.uk.